Netflix error code TVQ-AUI-4 typically arises due to connectivity issues or when the app’s data requires refreshing. Fortunately, this frustration is often solvable at home without needing professional intervention. In this article, we will learn how to fix Netflix error code TVQ-AUI-4.
How to Fix Netflix error code TVQ-AUI-4
Below I’ll outline solutions to squash Netflix error TVQ-AUI-4, from quick fixes to more advanced troubleshooting. Try these in order:
1. Check Your Internet Connection
An unstable internet connection is one of the main culprits behind error code TVQ-AUI-4. Verify you have a strong, steady connection using a speed test site. If your speeds are low, try disconnecting other devices using your WiFi.
If you’re on WiFi, consider switching to wired Ethernet for faster, more reliable speeds. Also restart your modem and router to refresh the connection.
2. Update/Reinstall the Netflix App
Outdated app versions can trigger error TVQ-AUI-4 in Netflix. Check your device’s app store for pending Netflix updates and install if available.
You can also uninstall and reinstall the app to refresh it. Just make sure to back up your settings and Downloads first.
3. Clear Cache and App Data
Over time, corrupted app data and cache files can interfere with streaming. Here’s how to clear them:
On Android: Open Settings > Apps > Netflix > Storage > Clear Cache + Clear Data
On iOS: Settings > General > iPhone Storage > Find Netflix > Offload App
On Smart TVs: Select the Netflix app > Options/Settings > App Data > Clear Data
4. Try Different Devices
The issue may be isolated to one device. Install Netflix on another phone, tablet, computer, or smart TV to see if TVQ-AUI-4 persists. If streaming works fine on other devices, the problematic device may have compatibility issues.
5. Check Netflix Server Status
Sometimes TVQ errors occur due to server outages or maintenance. You can google “Netflix server status” for any reported problems in your region. If servers are down, you’ll just need to wait it out.
6. Reset Your Home Network
Refreshing your home network connection can help resolve app issues like TVQ errors. Unplug your modem and router power cables for 60 seconds, then reconnect them to reset networking components.
This clears any software glitches that may be interfering with Netflix connecting to servers.
7. Contact Netflix Support
If you still can’t resolve Netflix error TVQ-AUI-4 after trying these troubleshooting steps, reach out to Netflix support. They can diagnose problems specific to your account and provide tailored solutions.
Conclusion – November 10, 2023
Resolving the Netflix error code TVQ-AUI-4 typically involves addressing connectivity issues, ensuring compatibility, and keeping software updated. By following these steps, most users can get back to their streaming experience without significant delays.
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