Netflix error code NW-8-18 typically signals a network connectivity issue, preventing your device from accessing Netflix. This error is often accompanied by a message indicating trouble connecting to Netflix. In this article, you will learn how to fix the Netflix error code NW-8-18.
How to Fix Netflix Error Code NW-8-18
1. Check Your Network
- Ensure your device is connected to the same network or Wi-Fi as your computer, phone, or tablet.
- In public networks like cafes or schools, verify if Netflix is blocked.
- On private networks, check if your connection speed is adequate for Netflix.
- Avoid using connections like mobile hotspots or cellular networks, as they may be too slow for Netflix.
2. Restart Your Device to fix Netflix error NW-8-18
- Turn off your device and unplug it if it has a power cable.
- Make sure the device is completely off, not just in sleep mode.
- Wait for 15 seconds before turning it on again and retrying Netflix.
3. Sign Out and In of Netflix
- Navigate to the Netflix menu and select ‘Get Help’.
- Choose ‘Sign out’, then sign back in and try Netflix again.
- If you’re on an error screen, select ‘More Details’, then ‘Sign out’ or ‘Reset’.
4. Restart Your Home Network
- Turn off your device and unplug your modem and router.
- After 30 seconds, plug them back in and wait a minute.
- Turn on your device and check if Netflix works.
5. Restore Default Connection Settings
- If you’ve modified your device’s connection settings, revert them to default. This includes custom modem settings, VPN or proxy services, and custom DNS settings.
6. Improve Your Wi-Fi Signal
- Move your router and device closer, ideally in the same room.
- Keep your router away from other wireless devices and appliances.
- Place your router in an open space, preferably on a desk or bookshelf for better reception.
7. Verifying DNS Settings
Improper DNS settings can hinder your device’s ability to connect to Netflix. Ensure your device’s DNS settings are set to automatic. For more specific guidance, consult your device’s manual or support website.
8. Updating Netflix Application
An outdated Netflix app might be the culprit. Check for any available updates for the Netflix application on your device. An updated app often resolves known bugs and connectivity issues.
9. Checking for Network Restrictions
Sometimes, network restrictions, especially in work or school environments, can block access to streaming services. Verify with your network administrator if there are any such restrictions.
Final Words – November 10, 2023
By following these steps, you should be able to resolve the Netflix error code NW-8-18 and get back to enjoying your streaming experience.
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