NBA 2K24 players are grappling with missing VC (Virtual Currency) issues and other VC-related glitches. If you find yourself in this predicament, worry not. This comprehensive guide will walk you through the steps to tackle these problems and get you back on the court.
How to get back NBA 2K24 missing VC?
Before delving into solutions, let’s grasp the issue at hand. Numerous players have reported missing VC problems, where their purchased VC fails to appear in their accounts. To resolve these vexing issues, follow the steps outlined below.
1. Raise a Support Ticket
The initial and pivotal step is to raise a support ticket. When filling out the “Description” field, ensure you provide the following information:
- Gamertag/PSN ID/Steam ID/Nintendo ID: Share your unique ID for the platform you’re playing on.
- Region: Include your continent or country to pinpoint your location.
- 2K Account Email Address: Your registered email with 2K.
- Amount Missing: Specify the missing VC amount.
- Receipt and Copy of Transaction History (Photo or Screenshot): Attach a photo or screenshot of your purchase receipt. For the transaction history, make sure it contains your username, email, or ticket number for their reference.
The game developers require both the receipt and a copy of your account’s transaction history to expedite the resolution process effectively.
Checking NBA 2K24 VC Purchase History – September 7, 2023
To further aid in resolving the issue, review your VC purchase history on your respective platform:
SONY AMERICA PURCHASE:
For issues related to PlayStation purchases, reach out to Sony-America Customer Support for assistance.
SONY EUROPE/ASIA/JAPAN PURCHASE:
PlayStation users can access their transaction history by visiting the Account Management website. Sign in and select “Transaction History” to review your purchases.
MICROSOFT PURCHASE:
Xbox users can find their transaction history by visiting the Xbox support page on a desktop browser. Click on “Payment & Billing,” followed by “Purchase History.”
STEAM PURCHASE:
Steam users can access their Steam Transaction History by logging in and visiting this link.
NINTENDO PURCHASE:
To find your transaction history on your Nintendo Switch, use the eShop:
- Select “Nintendo eShop” on the HOME Menu to launch the Nintendo eShop.
- Select the account you want to use.
- Select the picture of your icon in the upper-right corner to access your Account Information.
- Select “Redownload.” A list of all of the software you’ve purchased that is not currently downloaded to the system will appear.
- Only software purchased with your Nintendo Account will appear on this list. Software purchased by other Nintendo Accounts on the console will not appear in your “Redownload” list.
- If all of your purchases are currently downloaded and playable on your system, nothing will appear in this list.
While you await a response from customer support, stay updated on the NBA 2K24 server status to ensure no ongoing server issues are affecting VC delivery.
In conclusion, resolving missing VC and undelivered VC issues in NBA 2K24 necessitates filing a support ticket and providing the requisite information. By adhering to these steps diligently, you’ll soon be back in the game, shooting hoops with confidence.
