Error Code

How to Fix NBA 2k20 error code 512f0500

Today, many players are reporting NBA 2K20 error code 512f0500 on PS4 and Xbox One. This error code 512f0500 could trigger for various reasons, most likely network connection related. Unfortunately, 2K games consider it as an unidentified error. However, we have posted some workarounds and fixes for this problem.


Check out the full details below.

How to fix NBA 2k20 error code 512f0500 on PS4 and Xbox One

PlayStation 4

Restart your console:

  • Turn off your console and then turn it back on.

Make sure your game software is up to date:

  • Go to the PlayStation home screen.
  • Highlight the game you’re playing and press the Options button on your controller.
  • Select “Check For Update” and install any updates that are available.

Make sure your PS4’s system software has the most recent update:

  • Select Settings at the top of the PlayStation home screen.
  • Choose “System Software Update” and allow any system updates to install.
  • Reboot your PlayStation 4.

Clear your PS4’s cache to fix error 512f0500:


  1. Press and hold the PlayStation button on your controller.
  2. Select “Turn Off PS4”.
  3. Let the PlayStation 4 to fully power down and wait for 10 to 20 seconds.
  4. Restart the PlayStation 4.


  1. Press the Guide button on your controller, go to Settings, and select Restart console. When prompted, select Restart.
  2. Alternatively, press and hold the Xbox button for about 10 seconds until the console turns off. After the console shuts down, press the Xbox button on the console again to restart.

Fix 1

Change your DNS


Google DNS

Fix 2

Try making another player. Upon making the player skip the prelude and your new player should load right up no issue. You can then quit to the main menu and load your original player up and the error code 512f0500 should be gone.

NBA 2K20 error code 512f0500 on PS4 and Xbox One is a general error indicating that the game has crashed.