A few PS4 and PS5 owners are currently facing error code WS-37400-4 on PSN. Some players are reporting that they could not sign in to PSN. We post some fixes and tips to fix the error code WS-37400-4.
Read more details here.
What is error ws 37400 4?
This error occurs when a user fails to login to the PSN network. The error code WS-37400-4 is related to network connection issues. Sometimes it is a PSN backend issue or PSN is offline.
How to Fix Error Code WS-37400-4?
Changes Router DNS
To do this, access your router’s web interface and log in with the admin credentials. Find a DNS server option on one of the pages. The option may be under LAN or DHCP server settings.
Change your Router DNS to the following.
Change your DNS
OpenDNS
PRIMARY:208.67.222.222
SECONDARY:208.67.220.220
googleDNS
PRIMARY:8.8.8.8
SECONDARY:8.8.4.4
Make sure your PS4’s system software has the most recent update:
- Select Settings at the top of the PlayStation home screen.
- Choose “System Software Update” and allow any system updates to install.
- Reboot your PlayStation 4.
Clear your PS4’s cache:
PLAYSTATION 4
- Press and hold the PlayStation button on your controller.
- Select “Turn Off PS4”.
- Let the PlayStation 4 to fully power down and wait for 10 to 20 seconds.
- Restart the PlayStation 4.
A PSN backend update will fix the error WS-37400-4.
