Players are reporting Epic Games error code EC-BI-LS-3. Currently, players are experiencing issues logging in to their Epic Games accounts. There are also reports of the “The request could not be completed” issue. Read more details below.
Update – Epic Games community leader confirmed the issue, saying that teams are investigating issues with downloading, installing, and launching games in Library.
This error shows up when players are unable to log in to their Epic Games accounts. This is a server-side issue.
According to the Epic Games officials posted the following,
Due to the large number of incoming inquiries, our responses may take longer than usual. Thanks for your patience.
Check your Firewall / Router for NAT Type restrictions
If you have a firewall or other network hardware, such as a router, you may need to access them to change your NAT type. Sometimes this configuration change is caused by opening or forwarding other network ports.
Change your DNS and update it with the following.
PRIMARY: 220.127.116.11 (Open DNS)
SECONDARY: 18.104.22.168 (Open DNS)
PRIMARY: 22.214.171.124 (google DNS)
SECONDARY: 126.96.36.199 (google DNS)