How to Fix Error Code 2002 in Final Fantasy XIV (FF14)? [Solved]

Players are reporting Final Fantasy XIV error code 2002 since the recent major update. Players are unable to connect to the lobby, facing matchmaking timeout, and other errors. The lobby waiting time also increased for some players. We have posted some workarounds to fix Final Fantasy XIV error code 2002.

Read more about Final Fantasy 14 error code 2002 details below.

What is FF14 error code 2002?

Final Fantasy XIV error code 2002 appears when the game is unable to connect to the game servers. It is possible that game servers are down for maintenance.

How to fix Final Fantasy 14 Error Code 2002?

Check for any pending system or game updates.

1. Turn off Antivirus and Firewall.

Add theFinal Fantasy XIV executable to your antivirus and firewall whitelist.

Open the Windows Start menu, search for Firewall or Windows Defender Firewall.
Select Allow an app option in Windows Defender Firewall.
Look for FFXIV and check both boxes, click OK.

2. Turn On/Off Your VPN and Use Lan connection if possible

Set your internet connection to default to solve the Final Fantasy XIV server connection issues. If you are using a VPN connection, we recommend you switch it off and try again.

Also, use LAN connection instead of Wifi for better stability and connection.

3. Give Admin Privileges to the Final Fantasy XIV exe file

There are various reports players have fixed the Final Fantasy XIV error error code 600p 13c and 600p 4c by giving administrator privileges to the game exe file. Here’s how to do it if you’re playing on Steam:

Select Final Fantasy XIV in the Steam library.
Right-click on it and select Properties, then pick Local Files and Browse Local Files
Look for Battlefield2042.exe in the installation folder
Right-click on it, select Properties, go to the Compatibility tab, in the Options check the Run this program as administrator box.
Click Apply

4. Soft reset your consoles

The following workaround might also work for you.

On PlayStation,

Go to your console and
Hold the power button until it beeps twice.
Wait for the console to fully shut down and unplug its power source for about ten seconds.
Plug it back in and turn it on.

On Xbox,

Hold the power button for a few seconds.
The light will blink until the console shuts down.
Unplug and replug the power source and turn it on.

When your console is back on, try to play BF2042 again.

If, the above process does not work for you, try testing your connection. Follow the steps below to test your console’s connection to fix the Final Fantasy XIV matchmaking error.

PlayStation

From the PlayStation home screen, selectSettings.
SelectNetwork.
SelectTest Internet Connectionand allow the test to run.

Xbox

Press theXboxbutton to open the guide.
SelectProfile & system > Settings > General > Network settings.
SelectTest network connectionand allow the test to run.

Here are a few other tips:

Restarting your routeris often the easiest and quickest way to resolve connectivity issues.

When your console is back on, try to play Final Fantasy XIV again.

5. Repair/Verify Final Fantasy XIV Game Files Integrity

If you’re playing on Steam:

Right-clickFinal Fantasy XIVin your Library, or click the gear icon on the far right.
From the drop-down menu, select Properties.
Select the Local Files tab and pick the Verify integrity of game files.

If you use Origin, right-click on Final Fantasy XIVicon then click Repair.

6. Check Network Connections

If, the above process does not work for you, try testing your connection. Follow the steps below to test your console’s connection.

PlayStation

From the PlayStation home screen, selectSettings.
SelectNetwork.
SelectTest Internet Connectionand allow the test to run.

Xbox

Press theXboxbutton to open the guide.
SelectProfile & system > Settings > General > Network settings.
SelectTest network connectionand allow the test to run.

Here are a few other tips:

Restarting your routeris often the easiest and quickest way to resolve connectivity issues.

Other bandwidth-heavy applicationson your network can be detrimental to your ability to connect. This includes, but is not limited to, streaming music, streaming video or movies, or downloading files.

7. Changes You Wifi Router DNS

To do this, access your router’s web interface and log in with the admin credentials. Find a DNS server option on one of the pages. The option may be under LAN or DHCP server settings.

Change your Router DNS to the following.

OpenDNS

PRIMARY:208.67.222.222
SECONDARY:208.67.220.220

googleDNS

PRIMARY:8.8.8.8
SECONDARY:8.8.4.4