[Fixed] PS5 NW-102261-2 Error Code (“Unable to connect to the server”)


Some players are receiving PS5 NW-102261-2 error code with the message “Unable to connect to the server” on their consoles. PS5 error code NW-102261-2 is related to internet connections. If you are also receiving the error code NW-102261-2 on PS5, please follow the steps below to fix this issue.

What is NW-102261-2 PS5 error code?

Players will encounter an error NW-102261-2 when the PS5 unable to connect to the server. It means there is a problem with the server or there is a problem with your internet connection.

How to Fix PS5 error code NW-102261-2?

Please try the following steps:

Check the PSN status page to see if there are any server failures or maintenance going on.


If the PSN servers are up and running, try the following steps to fix the PS5 NW-102261-2 error code.

  1. Connect PlayStation 5 to the Internet using a wired connection and restart.
  2. Check your wireless connection. Bring your PS5 closer to your router or removing anything interrupting the connection between the devices.
  3. Turn off your router and modem and wait at least five minutes, then restart it.
  4. Update your router’s firmware. If possible, try opening these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479, 49152 to 65535.
  5. In the network settings, set up a static IP address manually to improve it.

Change your router DNS with the following





If the above does not solve the problem, it is also possible that the line is likely to be temporarily busy. Please leave it for a while and try again later.

A future update will fix the PS5 error code NW-102261-2 issue.