Patch Notes

[Fixed] PS5 Error Code WS-116328-1 Issue

PlayStation 5 is now available worldwide. Unfortunately, players are receiving PS5 error WS-116328-1 while starting the game. If you are also facing PS5 WS-116328-1 error code issue, here is a couple of fixes you can try.


Please follow the steps below:

How to Fix PS5 error WS-116328-1

Please install the latest system software.


Please connect the PlayStation®5 to the Internet and update it to the latest version of the system software.

  1. If an error occurs during the update, restart your network equipment and PS5, then try to update again.
  2. If possible, try an update method other than via the Internet.
    You can also download PS5 system software to a USB drive via a computer that can connect to the Internet.
  3. If you cannot connect your system to the Internet, you can also update it with a game disc.
    When you start a disc that contains a more recent version of the system software, a screen will be displayed to guide you through the update process. Follow the on-screen instructions to perform the update.

A future update will fix the PS5 error code WS-116328-1 issue.