[FIXED] PS5 Error Code WS-116129-0 “Content not found” in COD Warzone

Error code WS-116129-0, along with the message “Content not found,” has recently affected PlayStation players attempting to install the Call of Duty Warzone Season 01 update. Some players encounter this error when accessing Warzone content or using the What’s Hot row, resulting in a black or unresponsive screen. This guide will provide detailed troubleshooting steps to help resolve this error while PlayStation and Call of Duty developers actively work on a fix.

1. Check for PSN and Activision Server Status

Confirm that both PlayStation Network (PSN) and Activision servers are operational, as server issues can impact game updates and content accessibility.

1. Check PlayStation Network Service Status at PlayStation Service Status.
2. Check Activision’s Online Services status for Call of Duty at Activision Support.
3. If issues are reported, wait until they are resolved, as this may be the primary cause of the problem.

2. Restart Your PS5 Console

Restarting your console can resolve minor system glitches that may interfere with game access.

1. Press the PS Button on the controller.
2. Go to Power Options and select Restart PS5.
3. After the console reboots, try reinstalling or accessing Warzone content.

3. Sign Out and Back Into Your PSN Account

Sometimes, account sync issues can affect content visibility. Signing out and back into your account may help.

1. Go to Settings > Users and Accounts > Account > Sign Out.
2. Once signed out, return to Users and Accounts and sign back in using your credentials.
3. Check if the error persists when accessing Warzone content.

4. Reinstall the Call of Duty Warzone Update

If the update files are corrupted or incomplete, reinstalling may help resolve the error.

1. From the PS5 home screen, go to Game Library and select Call of Duty Warzone.
2. Press the Options button on the controller and choose Delete to uninstall the game.
3. Go back to the Library, locate Call of Duty Warzone, and reinstall it along with the latest update.

5. Update PS5 System Software

An outdated system software version may interfere with new game updates. Ensure your PS5 is up-to-date.

1. Go to Settings > System > System Software > System Software Update and Settings.
2. Select Update System Software and install any available updates.
3. Restart your console and attempt to install or access the Warzone update again.

6. Rebuild Database in Safe Mode

Rebuilding the database can help optimize the system files, improving compatibility with new content.

1. Turn off your PS5 completely.
2. Hold the Power button until you hear a second beep, then release it.
3. Connect your controller and select Rebuild Database from the Safe Mode options.
4. After the rebuild completes, restart the PS5 and check the Warzone update.

7. Clear PS5 Cache

Clearing your PS5 cache removes any corrupted data that may interfere with game updates.

1. Power off the PS5 and unplug it for 30 seconds.
2. Reconnect the power cable and power the console back on.

8. Verify Content Ownership for Call of Duty Warzone

Verify your digital content licenses to ensure Warzone content is properly linked to your account.

1. Go to Settings > Users and Accounts > Other > Restore Licenses.
2. Select Restore to re-download licenses, which may resolve content availability issues.

9. Restore Licenses on Your PS5

Restoring licenses can re-establish content access, especially if there were issues after the recent update.

1. Navigate to Settings > Users and Accounts > Other > Restore Licenses.
2. Select Restore and let the process complete.

10. Avoid Accessing Warzone via “What’s Hot” Row

Many players report a black or unresponsive screen when accessing Warzone through the What’s Hot row. As a workaround:

1. Navigate to Game Library or locate Warzone directly on the home screen.
2. Access Warzone using these direct methods instead of What’s Hot until the issue is resolved.

11. Contact PlayStation and Activision Support

If these steps do not resolve the error, reach out for additional support.

• Contact PlayStation Support through their Support Page.
• Contact Activision Support if the issue appears to be game-specific.

How to Fix Warzone Update Download Issue

Summary:

• Use the PlayStation app to resolve Warzone content download issues.
• Navigate to the ‘Call of Duty’ section and download the necessary packs.
• This method will add Warzone and shared content packs to your download queue.

Solution for Call of Duty Warzone Issue

Steps:

1. Open the PlayStation app on your phone.
2. Go to the Call of Duty icon (usually in the “Recently Played” section).
3. Select PS5 | Call of Duty (with an arrow pointing right).
4. Scroll down and click on Warzone.
5. Start the download. This will add:
   • Warzone update
   • 3 shared content packs

This process should resolve download issues and update Warzone successfully.

Frequently Asked Questions (FAQs)

1. Why am I seeing error code WS-116129-0 after the Warzone update?
This error is related to connection or licensing issues affecting content availability, often exacerbated by high server traffic during updates.

2. What causes the black screen when accessing Warzone?
This can occur due to a glitch when trying to access the game through the What’s Hot row. Try accessing Warzone directly from the Game Library or home screen.

3. How do I verify if my Warzone content licenses are intact?
Use the Restore Licenses option under Settings > Users and Accounts > Other to refresh your content licenses.

4. Will reinstalling Warzone delete my game progress?
No, progress is saved to your account and should remain intact when you reinstall.

5. How long will the developers take to fix this issue?
Sony and Activision are actively working on a fix and will update players through official channels when a solution is available.

6. Can I prevent this error from happening in the future?
Keeping your console and game software updated and using reliable access methods for new content can help minimize the occurrence of this error.