Patch Notes

[Fixed] PS5 Error Code WS-115338-1 Issue


PlayStation 5 is now available worldwide. Unfortunately, players are receiving PS5 error WS-115338-1 while starting the game. If you are also facing PS5 WS-115338-1 error code issue, here is a couple of fixes you can try.

Please follow the steps below:

How to Fix PS5 error WS-115338-1

Unable to connect to the server.


This service may be undergoing maintenance.
Check the server status for failure and maintenance information.

If it is not impacted by server failure or maintenance, try the following in order:

  1. Reset the Internet connection settings on the PlayStation®5 and try an Internet connection test.
  2. Turn off your router or modem, and wait at least 5 minutes before turning it back on.
  3. If the above won’t work, try again later as the line may be temporarily congested.

A future update will fix the PS5 error code WS-115338-1 issue.