Patch Notes

[Fixed] PS5 Error Code CE-107863-5 Issue

The latest Sony PlayStation 5 gaming console is now available for purchase. Unfortunately, some players are receiving PS5 error CE-107863-5 code on their consoles. This issue is related to internet connections. If you are also receiving the PS5 CE-107863-5 error code, here are a couple of fixes you can try.


Please follow the steps below:

How to Fix PS5 error CE-107863-5

CE-107863-5 code error appears when your console disconnect from the internet. Some users are running into a problem where their PS5 stuck in an error loop while downloading contents.

  1. You can delete the game you are trying to install before reinstalling it from the disc.
  2. When “All Data” has been installed
  3. Reconnect to the internet.

You can also rebuild the database to fix the PS5 CE-107863-5 issue.

A future update will fix the PS5 error code CE-107863-5 issue.