Patch Notes

[Fixed] PS4 error code SU-30746-0 issue [NEW]

Some players are currently facing the PS4 error code SU-30746-0 issue. Error code SU-30746-0 in PS4 slim and Pro shows up randomly for some users. We have posted a few tips and tricks to fix this issue.

What is PS4 error SU-30746-0 code?

The error SU-30746-0 message refers to the issue when your console cannot find the firmware update file. PS4 owners face this error when the firmware version is no longer supported by Sony.

You will see is a black screen with the following error message:

An error has occurred.


There’s also only an OK button below the error code.

How to fix error SU-30746-0 in PS4?

Reboot PS4 in Safe Mode

  1. Turn off the system completely and leave it off for around one minute.
  2. Press and hold the Power button (release the button when it beeps twice).
  3. Connect your controller to the PS4 by USB cable and hit the PlayStation button to pair the controller.
  4. Once you successfully pair your controller to the system, restart the console again.
  5. Press X on the controller to reboot via Safe Mode.

The above method will fix the PS4 SU-30746-0 error code. If it does not, try the next method below.

Update PS4 in Safe Mode

  1. Power off your console.
  2. Download the most recent PS4 firmware version
  3. Save the file in an external USB drive, such as a hard drive or USB disk (if your console is connected to an ethernet network, you can skip this step).
  4. Press and hold the Power button until the console beeps twice.
  5. In Safe Mode, connect your controller to the PS4 via a USB cable and press the PlayStation button to pair them.
  6. Go to Update System Software and press the X button on the controller to select the option.
  7. If you’re using an ethernet network, select Update Using Internet (if not, insert the USB with the downloaded firmware and select the Update from USB Storage Device option).
  8. Restart the PS4 console and confirm that the SU-30746-0 error code is cleared.

[Safe Mode] Initialize the console via Safe Mode

  1. Power off the console and leave it off for around one minute.
  2. Press and hold the Power button, and stop pressing after the console beeps twice.
  3. Connect your PS4 controller to the system with the use of a USB cable and pair them by pressing the PlayStation button.
  4. Next, select Initialize PS4 (Reinstall System Software).
  5. Click on the Yes button and hit X.
  6. Finally, restart the PS4 console.

Restore the PS4 to default settings in Safe Mode

  1. Turn off your console completely.
  2. Next, press and hold down the Power button and wait until the system beeps twice.
  3. In the Safe Mode, attach your PS4 controller using a USB cable.
  4. Press the PlayStation button to pair it to the console.
  5. Scroll down and select the Restore Default Settings option.
  6. Click on Yes with the X button, and this will restore the console to default settings.
Pramod Singh

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