A few PlayStation 4 and PlayStation 5 owners are currently reporting error code WS-37398-0 when they try to use the PSN service. Players are unable to log in or connect to the service. The error WS 37398 0 could trigger for various reasons, most likely network connection related or database issue.
Read more details here.
The error code WS-37398-0 is a Sony network-related issue. The PS4 and PS5 show the error code WS-37398-0 when the console gets disconnected from the PlayStation Network (PSN).
Sometimes issues like this can actually be fixed very quickly. Hopefully, it doesn’t take Sony too long to get the issue resolved. Meanwhile, you can check the PSN status here.
If you’re still unable to connect to the server, follow the steps below.
Using the PS4
Using the PS5